Frequently Asked Questions
Everything you need to know about your bisgaard experience.
What materials are used in bisgaard shoes?
We prioritize natural materials such as breathable leather, organic cotton, and natural rubber to ensure maximum comfort and durability for growing feet.
How do I find the correct size for my child?
We recommend measuring your child's foot and adding 1-1.5 cm of growth room. Please refer to the specific size guide located on each product page for precise measurements.
What are your shipping costs and delivery times?
We offer worldwide shipping. Delivery typically takes 3-5 business days within Europe and 5-10 business days for international orders. Shipping costs are calculated at checkout.
What is your return policy?
You can return your items within 30 days of receipt. Products must be in their original, unused condition with all tags and packaging intact.
Are bisgaard shoes sustainable?
Yes, sustainability is at our core. We use vegetable-tanned leathers and sustainable production methods to minimize our environmental footprint while ensuring chemical-free products for children.
How should I care for my leather shoes?
We recommend regular cleaning with a damp cloth and applying a natural leather balm or beeswax to maintain flexibility and water resistance.